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Shipping, delivery & General FAQs


We only ship to the UK. Each product has an individual rate that you will see when in the shopping basket. Booths products and some other specified items have free delivery. 


  • Booths Music branded products will be delivered by a member of staff to BL postcodes only as soon as possible. If you are just outside this postcode, please get in touch via Facebook or to see what we can do.
  • None Booths Music branded items are shipped via the delivery companies used by each individual supplier. Many offer next day delivery but please be aware that many have changed this to allow 3-5 days due to the current crisis. 
  • Requests to be left in a safe place or with a neighbour can be made by contacting us at or on Facebook.


All orders received by us are shipped subject to availability. If we are out of stock for an item someone will contact you to discuss delivery or refund options.

How do I cancel my order?

If you wish to cancel your order please contact us on or on Facebook as soon as possible. 

Where is my confirmation email?

If you can’t see your automatic confirmation email after placing your order, please check your spam folders. 

How do I book my free lesson?

If applicable, you can contact us to book in for your free online guitar lesson at any time at or on Facebook. Should you have any problems or queries, don’t hesitate to contact us at or via social media. 

Established in 1832, Booth’s Music has almost two hundred years of experience supplying musical goods across the world. During these tough times, we are working very closely with our trusted suppliers to ensure that we can continue to bring fun and happiness through music by ensuring you can still obtain these products from us. Every effort has been and will be made to get your order to your door as quickly as possible, shipped intact and as advertised. There are factors at play beyond our control so, in some cases, deliveries may take a little longer than usual and we ask that you please bear with the relevant supplier and courier services. For any reason, if you are unhappy with your order in anyway then please do let us know via and we will do our utmost best to help.